Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-young-children-exposure-and-response-prevention.denvermentalhealthcare.com (hereinafter referred to as “Therapy for Young Children Exposure and Response Prevention,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please be aware that this policy does not extend to third-party websites, applications, or services accessed through links on our site. These entities have their own privacy policies governing data collection, so we encourage you to review them when visiting such platforms.

Processing Activities

This Privacy Policy describes the ways in which we process your personal data across various interactions:

  • Account Creation and Use: When you sign up for an account on our platform or use our services as an authorized user, we collect and store your account information, including usernames, passwords, and profile details.
  • Transactions and Payments: If you make purchases or payments through our services, we process financial data such as payment method details, billing information, and transaction records.
  • Communication: We may reach out to you via email, calls, or text messages/SMS for service updates, newsletters, marketing purposes, or support inquiries.

Personal Data Collection

We collect various types of personal data, including:

  • Account Details: This includes usernames, passwords, contact information, and profile pictures.
  • Payment Information: Credit card numbers, expiration dates, CVV codes, and billing addresses are securely stored for transaction processing.
  • Financial Data: We may collect banking information for direct debits or refunds.
  • Purchase History: Records of your orders, including products purchased, quantities, and order dates.
  • Mobile Device Identifiers: Unique device identifiers and mobile app usage data may be collected to enhance user experience.
  • Location Data: Information about your location when you use our apps or visit our websites.
  • Feedback and Reviews: Comments, suggestions, and ratings you provide to improve our services.
  • Social Media Information: If you choose to log in via social media accounts, we may access your public profile information.
  • Product Interaction: Data on how you interact with our products, such as features used, time spent, and preferences.

We gather this data through direct user input, automated systems (like cookies), and third-party service providers who assist us in delivering services.

Cookies and Similar Technologies

We utilize cookies and similar tracking technologies to enhance your experience on our websites:

  • Strictly Necessary Cookies: These ensure basic functions like login, session management, and website navigation.
  • Preference Cookies: They remember user preferences, such as language settings or display options.
  • Analytics Cookies: Used for performance tracking, these cookies collect data about your use of our site to improve its functionality.

Users can manage non-essential cookies through our Cookie Manager, allowing you to control your privacy settings.

Data Retention and Deletion

We retain personal data as necessary for the purposes described in this policy, including but not limited to:

  • Providing Services: We keep data required to deliver services, process transactions, and maintain your account.
  • Compliance with Laws: Personal data may be stored to fulfill legal obligations or investigate potential violations.
  • Improving Our Platform: Data is used for analytics and research to enhance our services and user experience.

Once the retention period expires or when you request deletion, we will promptly anonymize or delete your data from our systems and those of our service providers.

Security Measures

We implement robust security measures to safeguard your personal data:

  • Encryption: Data is encrypted during transmission and at rest using industry-standard protocols.
  • Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict privacy and security standards.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents or guardians to supervise their child’s online activities.

Your Data Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: You can request access to the data we hold about you and its use.
  • Rectification: Correct any inaccurate or incomplete information.
  • Erasure/Deletion: Ask for the deletion of your data in certain circumstances (e.g., withdrawal of consent).
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: You have the right not to be subject to automated individual decision-making (in some cases).

To exercise these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for the latest information on how we protect your privacy.

Contact Information

For any questions, concerns, or requests regarding our Privacy Policy or data practices, please contact us:

  • Email: contact@therapy-for-young-children-exposure-and-response-prevention.denvermentalhealthcare.com
  • Postal Address: [Provide address]

We appreciate your trust in allowing us to assist you. This Privacy Policy was last updated on [Insert Date].